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Franke James
The irreverent
Co-creator of Office-Politics will wade in with her opinion on your dilemma, and seek advice from industry pros including Dr. John Burton (below).

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Dr. John Burton teaches Ethics at the Schulich School of Business at York University in Toronto, Canada

"I decided to tally who was doing what so my Boss could have numbers and not just my "feelings" of being overworked...."

August 2004

Dear Office-Politics,

I work in a small laboratory of four women, including myself. I brought to my bosses attention on numerous occasions that my co-workers on day shift were not doing as much work as myself. My boss defended their actions and excuses. I then decided to go to the archive of records and tally who was doing what. I did this so she could have numbers and not just my "feelings" of being overworked. Since then, my coworkers have been giving me attitude and not talking to me. I, in return stopped talking to them.

Well, obviously the communication breakdown was apparent and now all of us have had a meeting regarding communication. I was verbally attacked in the meeting and feel like I am the scapegoat. everything is being blamed on me. This is my first job out of college, so I am not aware of how to deal with
'office politics'. Did I do something wrong? How do I change my attitude to prevent more damage and make the work environment more pleasent without admitting fault or being walked on in the future?

Scapegoat

Dear Scapegoat,

Relations with co-workers can be trickier than relations with managers. Every workplace has a culture of norms and expectations. Written job descriptions may reflect some of this, but much of it is simply "understood" and it can take time for a new employee to learn what is expected.

It sounds like you have challenged the established order of things in your workplace. Often the 'understood' norms are in need of challenging, but you must be careful how you do that or you can get burned, as has happened in this case.

The meeting to discuss communication was an opportunity to begin rebuilding relationships, but it appears that it was not very well managed. You have two alternatives, it seems to me.

The first, which I would recommend, is to approach your co-workers one to one. Set up a special time to meet and have a conversation with them. Tell them that you recognize that you have stepped on some toes and that you are looking to them to fill you in on expectations in the workplace. Ask how you can help to improve working relationships.

My hope is that your colleagues will recognize that your direct and confrontational approach to the amount of work each of you was doing was in part accounted for by your being new on the job. This may encourage them to work with you to build a better working relationship.

The alternative is to approach your boss, again one to one, and ask him or her to help you understand what the expectations are. It may be that the others are doing less work than you and that the employer is just fine with that. In that case you can decide whether to decrease your efforts, or carry on but without complaining about it.

It is unclear from your letter whether the employer perceives a problem with the disparity that you have demonstrated. If not, then you need to relax about it and accept the pace of work that is required. If on the
other hand the employer wants everyone to work at your rate then it is up to the employer to find a way to bring that about. You, however, may have to deal with the consequences of what others might feel is an unfairly increased workload.

There is no easy answer to this issue. Perhaps a third alternative is to find a mentor, someone older and more experienced whom you trust either in the firm or an outsider knowledgeable about the industry. Ask them to help you discern what is the ethical way to deal with this issue.

I wish you well in dealing with this.

Dr. John Burton


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