What is OfficePolitics.com? Real People. Real Problems. Expert Advice.
Franke James is Editor/Founder of Office-Politics.com and Inventor of the Office-Politics® Game.
Peter R. Garber has worked as an HR professional for over 25 years and is the author of many business books including: Winning the Rat Race at Work and 100 Ways to Get on the Wrong Side of your Boss.
Dina Beach Lynch, is an Ombudsman, Author and former attorney. An award-winning mediator, Dina served as the Corporate Ombudsman for the 7th largest bank in the US helping over 48,000 employees to resolve workplace issues.
Dr. Rick Brandon is CEO of Brandon Partners. He has consulted and trained tens of thousands at corporations worldwide, including Fortune 500 companies across a variety of industries.
Dr. Marty Seldman is one of America's most experienced executive coaches. His 35-year career includes expertise in executive coaching, group dynamics, cross-cultural studies, clinical psychology, and training.
Arnie Herz, is a lawyer, mediator, speaker, author and consultant nationally recognized for his practical and inspired approach to conflict resolution and client counseling.
Dr. John Burton LL.B. M.B.A. M.Div. Ph.D. is an ethicist, mediator, lawyer and theologian. John is currently located in Prince Rupert, B.C., Canada, working with Canada's aboriginal communities.
Someone in the office told me that he heard about the conversations I had, and is worried that I am being "labeled".
I recently was out a big meeting for our company. While at this meeting
I took the opportunity to speak with those above me about issues here
When I previously brought these issues up to my local manager he sat on them and didn't do anything. When I found out that nothing was being done is when I brought it up to lateral management at the meeting.
Please help me understand why it is bad to voice my opinion about current issues that everyone in our office acknowledges.
A company is fortunate to have employees who care enough to speak out about issues that may be hindering performance. Therefore, it is good you spoke to the local manager some time back.
Now, what to do when you don't get results? Do you escalate to higher ups or do you go back to your local manager to press the issue again?
It depends on the nature of the problem and the personalities involved. The more serious the problem, the quicker you should be escalating. If the problem is not as significant, then perhaps giving the manager a second chance is better. When possible, I like to give people a second chance but let them know that if the problem is not dealt with satisfactorily, it will be escalated. Then if you escalate, there are no surprises.
Also, view the situation from your local manager's perspective. Speak to him in a way that you would want to be spoken to. Be clear in describing the problem and the solution you hope for. Also, speak in a direct, respectful manner. When you express yourself in this way, you are well on your way to ascending the corporate latter.
Lastly, if this response leads you to conclude you should have spoken to the manager again before escalating, then discuss that with the manager. Take responsibility for your part. Let him know what you learned and apologize. But also, make sure your issue is clearly heard.
Let me know how it works out. Thanks for writing to Office-Politics.
Arnie Herz, Esq.
Send your comments
about this article to: ceo AT officepolitics DOT com
The Ethics Letters that appears as a feature of this Website is an educational and discussion oriented column designed to help the reader better understand ethical issues. The matters discussed in the letter are reviewed in a summary/abbreviated way and are only meant to foster thinking on the part of the reader. If a person decides to adopt or implement suggestions, they do so at their own risk. No representation or warranty is provided in relation to suggestions or the contents of the letter. Neither the authors of the letter, Franke James, John W. Burton, Rick Brandon, Marty Seldman, Arnie Herz or the owners of this Website accept any liability whatsoever for any opinions expressed in the letter or for errors and omissions. Submission of letters to the Office-Politics Forum grants the Publisher, Nerdheaven Ltd. the right to reproduce, republish, repurpose and excerpt the submission in any and all other media, without compensation or contacting the author. Copyright Nerdheaven Ltd. 2002-2005