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It is critical that this software release on time and with acceptable quality; more than a billion dollars worth of business uses this software... Bottom line, it is not going to be ready for the deadline...
I am a new QA manager in a software development group. A very important release, funded by another division, is due to be released this year. The current version of this software will not work after Jan 1 because the database it relies on will no longer be supported. Therefore, it is critical that this software release on time and with acceptable quality; more than a billion dollars worth of business uses this software for planning and design.
The project is very poorly managed; only a small fraction of the software
has been available for testing. It should have been complete by now.
Bottom line, it is not going to be ready for the deadline.The Project
Manager is already laying the groundwork to blame it on QA. He is considered
to be a fast tracker and is hence untouchable. How do I protect myself
and my team from the blame for this? Our mutual boss and he are good
friends and have many contacts in the division which is funding this
project (they were originally part of this division and moved into my
division when the company decided to consolidate all software development
in a single division). Help!!
It is a sad but true fact that Quality departments often get the blame
for problems that really aren't always their fault. I do believe that
you are being set up as the "goat".
A good idea is to get others involved in dealing with this situation in either finding a solution or developing a plan to deal with the late launch. Sharing ownership of this problem will take some of the pressure off of your group. You might suggest to your boss that a team be developed to address this problem including the Project Manager (or more likely a designee-but that's fine). You might want to take a leadership role on this team so you could have more control over the plans, actions, and most importantly the assignments made to the team members to address this problem.
One last bit of advice- because of the relationship between the Project Manager and your common boss don't play the 'blame game' as it will likely backfire on you. Remember that the Project Manager has already had the boss's ear on this problem and has heard his side of the story. Deal with the challenges that lie ahead for you and your department and leave blaming individuals out of your discussion.
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