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Dr. John Burton teaches Ethics at the Schulich School of Business at York University in Toronto, Canada.

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"Who You Know"

April 29, 2003
Dr. John,

My co-workers are in Charlotte with my boss. They have her convinced that they know what they're doing, and my ideas are always squashed. My boss completely trusts one of my co-worker's opinions on his assessements of people's technical abilities and every decision that needs to be made pertaining to the network we work on. She doesn't understand what is being lost due to his lack of willingness to accept any ideas other than his own. He rules this network, and the rest of us are supposed to follow his lead. There has been no fair test to determine who knows what. She trusts him to make that assessment. Well, guess who he assesses as being the most knowledgeable?

Detroit people always end up getting fired here. We're ignored and discouraged from doing anything and then fired for not doing anything. Should I document all my ideas that get shot down and take them to HR?

There is nobody technically knowledgeable enough in this company to see
how unfair the situation is. Our boss acts as this guy's voice to the company, and she talks him up to everyone. So people in the company revere him as a networking genius. There are so many things he doesn't understand, and what he doesn't understand, he deems unimportant and inconsequential. Things I do go completely unrecognized, and they're sometimes even discouraged! (Things like improving sections of the network that we're supposed to take care of.) Am I in a total losing situation, where my only hope is to find another job?

Puzzled

Dear Puzzled,

The picture you paint is pretty bleak indeed. It sounds like you are isolated in your company and feel ignored and unappreciated.

One thing that you might want to do is to test your perceptions with someone whom you trust. Find someone within the company whom you can take into your confidence. Share with them your perceptions and ask them for honest feedback. What you need to know is what degree of responsibility you share for the state of things. It may be zero, but it may be that some measure is attributable to you.

You might find someone in the HR department that you can talk with, or perhaps a colleague in another department. It may be, however, that you don't feel comfortable with anyone. In that case you might lay out the situation with someone outside the company. What I have in mind is someone who can act as a mentor, not just someone to listen to your gripes. You need some help in getting an honest assessment of the situation, before deciding on whether or not to move on.

Good luck,

Dr. John


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