{"id":167,"date":"2007-07-04T11:02:00","date_gmt":"2007-07-04T15:02:00","guid":{"rendered":"https:\/\/officepolitics.com\/advice\/?p=167"},"modified":"2007-07-04T11:02:00","modified_gmt":"2007-07-04T15:02:00","slug":"part-i-why-was-i-booted-off-customer-training","status":"publish","type":"post","link":"https:\/\/www.officepolitics.com\/advice\/part-i-why-was-i-booted-off-customer-training\/","title":{"rendered":"Part I: Why was I booted off customer training?"},"content":{"rendered":"<p>Dear Office-Politics,<\/p>\n<p>My Business Office Manager has taken the training of our customer service reps from my responsibility and given it to another person. I have been in charge of training for 2 years and have had no complaints from my people or from the Organization and I have been told I was doing a good job.  How do I confront this problem? <\/p>\n<p>Sincerely,<\/p>\n<p>Unpleasantly Surprised<\/p>\n<p><strong>OFFICE-POLITICS REPLY BY ARNIE HERZ, ESQ<\/strong><br \/>\n<img decoding=\"async\" src=\"\/images\/herz.jpg\" alt=\"arnie herz\" align=\"left\" style=\"padding:5px 10px 10px 0\"  \/><\/p>\n<p>Dear Unpleasantly Surprised,<\/p>\n<p>You have a few options. You can consult a crystal ball, a psychic, you can run through possibilities in your head, you can ask friends to guess&#8230; Or you can ask your Office Manager why you were replaced. <\/p>\n<p>My guess is that the last option is likely to get you the most accurate response. Thanks for writing to Office-Politics.<\/p>\n<p>Regards,<\/p>\n<p>Arnie Herz<\/p>\n<p>Arnie Herz, is a lawyer, mediator, speaker, author and consultant nationally recognized for his practical and inspired approach to conflict resolution and client counseling. Visit his blog at <a href=\"http:\/\/www.legalsanity.com\">LegalSanity.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear Office-Politics, My Business Office Manager has taken the training of our customer service reps from my responsibility and given it to another person. I have been in charge of training for 2 years and have had no complaints from my people or from the Organization and I have been told I was doing a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,1],"tags":[],"class_list":["post-167","post","type-post","status-publish","format-standard","hentry","category-climbing-the-ladder","category-office-politics"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.officepolitics.com\/advice\/wp-json\/wp\/v2\/posts\/167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.officepolitics.com\/advice\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.officepolitics.com\/advice\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.officepolitics.com\/advice\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.officepolitics.com\/advice\/wp-json\/wp\/v2\/comments?post=167"}],"version-history":[{"count":0,"href":"https:\/\/www.officepolitics.com\/advice\/wp-json\/wp\/v2\/posts\/167\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.officepolitics.com\/advice\/wp-json\/wp\/v2\/media?parent=167"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.officepolitics.com\/advice\/wp-json\/wp\/v2\/categories?post=167"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.officepolitics.com\/advice\/wp-json\/wp\/v2\/tags?post=167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}