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Arnie Herz, is a lawyer, mediator, speaker, author and consultant nationally recognized for his practical and inspired approach to conflict resolution and client counseling.
Dr. John Burton LL.B. M.B.A. M.Div. Ph.D. is an ethicist, mediator, lawyer and theologian. John is currently located in Prince Rupert, B.C., Canada, working with Canada's aboriginal communities.
office supervisor is 'missing in action' most of the time and is completely
incompetent as a supervisor...
than my Supervisor
Local management will only take action if they see that either their expectations are no longer being met, or that something better is possible. The first option suggests some sort of collective action whereby all employees would approach management and demand that the problem be addressed. You might do this all together, or elect a delegate to approach management with a list of concerns.
Alternatively you might try to help management imagine a better workplace. What would that look like? What would the impact be on your firm's business? How would this supervisor have to change to achieve that? What courses or training does she need? What might employees do to help bring about the change?
If you decide to take this approach I would recommend that it be done collectively as well. Get together with your fellow employees and come up with some ideas that you can pitch to management for the benefit of all.
It is not an easy situation to address from your position, but I urge you to do something rather than let your obvious dissatisfaction continue to gnaw away at you. Perhaps it is time to look elsewhere for a job if you decide that there really is no likelihood of change.
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Dr. John Burton
Dr. John Burton LL.B. M.B.A. M.Div. Ph.D. is an ethicist, mediator, lawyer and theologian whose passion is helping people and organizations create better relationships and stronger communities by being clear, committed and collaborative in their approach to ethics and conflict. John is currently located in Prince Rupert, B.C., Canada, working with Canada's aboriginal communities.
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