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"My new Manager continually messes up everyone's schedules and books me to work days I have marked as not available..."
I work in a retail store in a mall. The store closes at
9 pm and some employees are scheduled to clean and restock till 10pm.
I've worked at this company 15 months part time. Every two weeks the
part time employees submit a document stating which days/hours they
ARE available to work and the company schedule is made up using these
considerations. Since I am a full time psychology student I never work
on Tuesday, Wed. or Thurs. Also, as my employer is very well aware,
I have Bible classes on Thursday evenings after school therefore I have
never requested that day/evening to work. I have never had a problem
with the schedule or any of the employees or managers. However, one
month ago a new manager was hired at our store. While it is not her
job to do the time scheduling, she has decided to do it anyhow, and
to be kind let's just say it is NOT one of her strengths. She continually
messes up everyone's schedules and schedules me to work days and hours
I have clearly marked as not available. Sometimes, rather than having
to approach her because of another mistake she has made in scheduling
me I simply make adjustments when and if I can.
Dear Dead beat, or beat dead...,
You've written a persuasive letter and explained your situation very clearly. Assuming that you are just as clear when you're speaking to your Manager, it's mind-boggling and frustrating that she has ignored your requests. You seem to pose the question as though there might be a legal course of action to take, e.g. Your Manager is doing something which is against labor laws. And while that may be true, fighting it in the legal system would occupy a lot of your time and your money, for little gain.
So, I think you have 2 options. One is to take action and fight for your rights. The other is to put up with this abuse. It's easy for me to tell you to go over her head, and write to Head Office about your problem (her Management skills). But I'm not going to lose my job -- and you might (not because you're wrong, but because as the Manager, she has more power than you). Is this a battle you really want to fight? Can you afford to lose the part-time job?
It sounds like you have a good relationship with your parent's. Why not sit down with them and go through the pros and cons of this dilemma?
If I was in your situation, I wouldn't think twice about complaining to Head Office. I would just do it because it is the right thing to do. But you have to be prepared for the consequences -- you may be looking for a job real soon. On the upside, Head Office may just take a closer look at you, and say, "This guy is Management material. He's well-spoken, he's got a sense of what's right and wrong. He's not afraid to stand up for himself. We should promote him..."
But you never know. You could just as easily lose your job. So be careful. But do go forward with courage.
Let me know how it works out. Thanks for writing to Office-Politics.
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